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The law says councils can ask people who use care and support services to pay towards the cost. North Tyneside Council follows these rules. We want to make sure everyone is charged fairly, based on what care they need and what they can afford.
We review our policy every year. We are planning two changes for 2026/27. These changes will help us keep supporting people in North Tyneside who can’t pay for their own care.
You can read our current charging policy on our website here. The Government’s guidance is also available here.
Have your say on changes to paying for care
We are thinking about changing the way we work out how much people pay towards their adult social care.
We are asking everyone to share their views. You can do this by completing the short survey below.
The survey is open from 19 November 2025 and closes 7 January 2026.
What you tell us will help the Council make its final decision.
All responses to this survey will be dealt with in accordance with our privacy notice which can be found here
If you have any queries or need us to do anything differently to help you complete this questionnaire, including providing this information in another language or format, please email ASC.BusinessSupport@northtyneside.gov.uk or phone 0191 6437827.
Why we are proposing changes
The law says councils can ask people who use care and support services to pay towards the cost. North Tyneside Council follows these rules. We want to make sure everyone is charged fairly, based on what care they need and what they can afford.
We review our policy every year. We are planning two changes for 2026/27. These changes will help us keep supporting people in North Tyneside who can’t pay for their own care.
You can read our current charging policy on our website here. The Government’s guidance is also available here.
Have your say on changes to paying for care
We are thinking about changing the way we work out how much people pay towards their adult social care.
We are asking everyone to share their views. You can do this by completing the short survey below.
The survey is open from 19 November 2025 and closes 7 January 2026.
What you tell us will help the Council make its final decision.
All responses to this survey will be dealt with in accordance with our privacy notice which can be found here
If you have any queries or need us to do anything differently to help you complete this questionnaire, including providing this information in another language or format, please email ASC.BusinessSupport@northtyneside.gov.uk or phone 0191 6437827.
The law says councils can ask people who use care and support services to pay towards the cost. North Tyneside Council follows these rules. We want to make sure everyone is charged fairly, based on what care they need and what they can afford.
We review our policy every year. We are planning two changes for 2026/27. These changes will help us keep supporting people in North Tyneside who can’t pay for their own care.
The changes will also mean people in North Tyneside will be charged in the same way as people in other neighbouring local authority areas
The review of Adult Social Care charges is currently at this stage
This consultation is open for contributions.
Under Review
this is an upcoming stage for The review of Adult Social Care charges
Contributions to this consultation are closed for evaluation and review. The project team will report back on key outcomes.
Final report
this is an upcoming stage for The review of Adult Social Care charges
The final outcomes of the consultation are documented here. This may include a summary of all contributions collected as well as recommendations for future action.