The review of Adult Social Care charges

This consultation has now closed

The outcomes of the consultation will be shared on this website. If you would like an email update on this and other consultations, please sign up to Our North Tyneside Voice


Consultation dates: 19 November 2025 to 7 January 2026
Number of responses: 105 surveys completed
Thank you to everyone who fed back on the changes to charges. This information is now being evaluated and feedback will follow


Why we are proposing changes

The law says councils can ask people who use care and support services to pay towards the cost. North Tyneside Council follows these rules. We want to make sure everyone is charged fairly, based on what care they need and what they can afford.

We review our policy every year. We are planning two changes for 2026/27. These changes will help us keep supporting people in North Tyneside who can’t pay for their own care.

You can read our current charging policy on our website here. The Government’s guidance is also available here.


Have your say on changes to paying for care

We are thinking about changing the way we work out how much people pay towards their adult social care.

We are asking everyone to share their views. You can do this by completing the short survey below.

The survey is open from 19 November 2025 and closes 7 January 2026.

What you tell us will help the Council make its final decision.


All responses to this survey will be dealt with in accordance with our privacy notice which can be found here

If you have any queries or need us to do anything differently to help you complete this questionnaire, including providing this information in another language or format, please email ASC.BusinessSupport@northtyneside.gov.uk or phone 0191 6437827.


Consultation dates: 19 November 2025 to 7 January 2026
Number of responses: 105 surveys completed
Thank you to everyone who fed back on the changes to charges. This information is now being evaluated and feedback will follow


Why we are proposing changes

The law says councils can ask people who use care and support services to pay towards the cost. North Tyneside Council follows these rules. We want to make sure everyone is charged fairly, based on what care they need and what they can afford.

We review our policy every year. We are planning two changes for 2026/27. These changes will help us keep supporting people in North Tyneside who can’t pay for their own care.

You can read our current charging policy on our website here. The Government’s guidance is also available here.


Have your say on changes to paying for care

We are thinking about changing the way we work out how much people pay towards their adult social care.

We are asking everyone to share their views. You can do this by completing the short survey below.

The survey is open from 19 November 2025 and closes 7 January 2026.

What you tell us will help the Council make its final decision.


All responses to this survey will be dealt with in accordance with our privacy notice which can be found here

If you have any queries or need us to do anything differently to help you complete this questionnaire, including providing this information in another language or format, please email ASC.BusinessSupport@northtyneside.gov.uk or phone 0191 6437827.

  • CLOSED: This survey has concluded.

    Why we are proposing changes

    The law says councils can ask people who use care and support services to pay towards the cost. North Tyneside Council follows these rules. We want to make sure everyone is charged fairly, based on what care they need and what they can afford.

    We review our policy every year. We are planning two changes for 2026/27. These changes will help us keep supporting people in North Tyneside who can’t pay for their own care.

    The changes will also mean people in North Tyneside will be charged in the same way as people in other neighbouring local authority areas

    You can read our current charging policy here. The Government’s guidance is also available here.

    Please submit your responses by 7 January 2026.

    This consultation has now closed

    The outcomes of the consultation will be shared on this website. If you would like an email update on this and other consultations, please sign up to Our North Tyneside Voice