Adult Social Care Transport Policy

North Tyneside Council is dedicated to providing fair and consistent travel support for adults receiving social care, ensuring they can actively participate in their communities. We are currently revising our guidance on our travel support and we want your views.

Transport assistance is when the council helps you get to places.

  • The council can help you get to:
    • Day centres
    • Respite care
    • Places to work or learn
    • Leisure services

The council might pay for a taxi, minibus, or volunteer driver to take you to places.

You must be over 18 and assessed as needing social care services to get transport assistance.

With our new policy, we aim to provide a consistent and fair approach to assessing and meeting travel needs, empowering people to participate in community life through suitable travel support. You can find our old policy here and the draft of the proposed new policy here.

You will also find a page summarising the changes in the policy here and an EasyRead version of the policy here.

You can let us know what you think of by filling in the survey below. We welcome comments from everyone - whether you are a social care user, carer or resident.

North Tyneside Council is dedicated to providing fair and consistent travel support for adults receiving social care, ensuring they can actively participate in their communities. We are currently revising our guidance on our travel support and we want your views.

Transport assistance is when the council helps you get to places.

  • The council can help you get to:
    • Day centres
    • Respite care
    • Places to work or learn
    • Leisure services

The council might pay for a taxi, minibus, or volunteer driver to take you to places.

You must be over 18 and assessed as needing social care services to get transport assistance.

With our new policy, we aim to provide a consistent and fair approach to assessing and meeting travel needs, empowering people to participate in community life through suitable travel support. You can find our old policy here and the draft of the proposed new policy here.

You will also find a page summarising the changes in the policy here and an EasyRead version of the policy here.

You can let us know what you think of by filling in the survey below. We welcome comments from everyone - whether you are a social care user, carer or resident.

  • Please make sure you have carefully read the Changes documents and/or the Easy Read policy document before you fill in this survey. 

    If you need us to do anything differently (reasonable adjustments) to help you to take part, including providing this information in another language or format, please email pna@northtyneside.gov.uk or call us on 0191 643 8073.

    This is a confidential questionnaire - all of the information you provide will be dealt with in accordance with our privacy notice which can be found here.

    This survey will finish on 24 August.

    Take Survey