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Welcome to our 2023-2024 Annual Report to tenants.
Our team are committed to delivering the Council's ambition of Building a Better North Tyneside and delivering great services to our tenants and leaseholders. We provide homes that are safe and secure and ensure that our communities and estates are welcoming, safe and clean.
In our annual report, attached to this page, you can read in detail about:
Our finances - where our income comes from and how we spend it.
Tenant Satisfaction Measures (TSMs) - a set of new, national measures to assess how well social housing landlords are doing.
Our homes and buildings - our repairs service and investment in your homes to ensure they are well maintained.
Services to support our tenants.
Work to keep our neighbourhoods safe and clean.
Complaints figures.
Our priorities for 2024-2025.
New opportunities to have your say and get involved.
The full event report is attached to this page.
If you have any questions about the annual report, or would like to request a paper copy, please email engagement@northtyneside.gov.uk or call us on 0191 643 2828.
Welcome to our 2023-2024 Annual Report to tenants.
Our team are committed to delivering the Council's ambition of Building a Better North Tyneside and delivering great services to our tenants and leaseholders. We provide homes that are safe and secure and ensure that our communities and estates are welcoming, safe and clean.
In our annual report, attached to this page, you can read in detail about:
Our finances - where our income comes from and how we spend it.
Tenant Satisfaction Measures (TSMs) - a set of new, national measures to assess how well social housing landlords are doing.
Our homes and buildings - our repairs service and investment in your homes to ensure they are well maintained.
Services to support our tenants.
Work to keep our neighbourhoods safe and clean.
Complaints figures.
Our priorities for 2024-2025.
New opportunities to have your say and get involved.
The full event report is attached to this page.
If you have any questions about the annual report, or would like to request a paper copy, please email engagement@northtyneside.gov.uk or call us on 0191 643 2828.
