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This is packed full of information showcasing how we have performed over the last year, updates on our services and details on how we will continue to improve our services for you.
Our team are committed to delivering the Council's ambition of Building a Better North Tyneside and delivering great services to our tenants and leaseholders. We provide homes that are safe and secure and ensure that our communities and estates are welcoming, safe and clean.
The last year has seen the introduction of a wider range of options for tenants to work with us, share their views and have their say. We are acting on your feedback and ensuring that our services meet your priorities.
In our annual report, attached to this page, you can read in detail about:
Our finances - where our income comes from and how we spend it
Our repairs service and investment in your homes to ensure they are well maintained
Services to support our tenants
Work to keep our neighbourhoods safe and clean
Complaints and enquiries figures and how we are using these to improve
Our priorities for 2025-26
How you can have your say and get involved
If you have any questions about the annual report, or would like to request a paper copy, please email engagement@northtyneside.gov.uk(External link) or call us on 0191 643 2828. Paper copies will also be available (from early August) from the Have Your Say tables at the council's Community Hubs and Libraries.
Welcome to our 2024-25 Annual Tenants' Report.
This is packed full of information showcasing how we have performed over the last year, updates on our services and details on how we will continue to improve our services for you.
Our team are committed to delivering the Council's ambition of Building a Better North Tyneside and delivering great services to our tenants and leaseholders. We provide homes that are safe and secure and ensure that our communities and estates are welcoming, safe and clean.
The last year has seen the introduction of a wider range of options for tenants to work with us, share their views and have their say. We are acting on your feedback and ensuring that our services meet your priorities.
In our annual report, attached to this page, you can read in detail about:
Our finances - where our income comes from and how we spend it
Our repairs service and investment in your homes to ensure they are well maintained
Services to support our tenants
Work to keep our neighbourhoods safe and clean
Complaints and enquiries figures and how we are using these to improve
Our priorities for 2025-26
How you can have your say and get involved
If you have any questions about the annual report, or would like to request a paper copy, please email engagement@northtyneside.gov.uk(External link) or call us on 0191 643 2828. Paper copies will also be available (from early August) from the Have Your Say tables at the council's Community Hubs and Libraries.
